Returned Goods

Article 6 – Return of Goods and  Refunds

• B2BMODA allows the return of goods within two days of delivery because of differences from what was ordered and/or product defects.
• To return them, you must contact B2BMODA by e-mail to b2bmoda@b2bmoda.eu or by sending a fax to .
• The note must specify which products will be returned, the date of purchase and the choice of reimbursement method.
• The cost of return shipment will be borne by the customer and the return will be managed by a special courier tasked by B2BMODA. The cost of return shipment will be deducted from the refund for goods returned.
• The product, and everything that came with it, must be packed in the original packaging in order to protect it from damage, and sent to B2BMODA.
• Beyond two days from delivery, requests for return will not be accepted.
• Refund will be made by bank transfer or by transfer to your credit card within 10 working days of receipt of goods.